Custom Dental of Ottawa- Dr. Leanne Desch
2030 S Princeton St, Ottawa, Kansas, 66067
Custom Dental of Ottawa receives a wide range of feedback. Many patients praise the friendly staff, the modern office, and the doctor's gentle approach, often noting that they feel comfortable and well-cared for. However, there is a significant number of negative reviews focusing on billing issues, perceived incompetence, and rude administrative staff. It appears to be a practice where the clinical experience can be excellent for some, but administrative and communication hurdles are a major source of frustration for others.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage and get a written estimate before any major procedure to avoid billing surprises.
✓ What Works Well
- Friendly and welcoming staff
- Modern and clean facility
- Gentle and professional care
✗ Areas to Improve
- Significant billing and insurance issues
- Rude or unprofessional administrative staff
- Inconsistent communication
- Why was I overcharged?
- Is the office accepting new patients?
- How do you handle insurance claims?
Great clinical care
Billing department needs improvement
Staff can be hit or miss
- Category Health & Medical
- City Ottawa
- State Kansas
- Postcode 66067
- Country United States
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