Health & Medical · Specialty Pharmacy

CVS headquarter CAREMARK Specialty CC

9310 Southpark Center Loop, Orlando, Florida, 32819

Google Maps Updated: 20 May 2026
Authenticity Score: 55/100
About

This specialty pharmacy is a major source of frustration for many patients. The reviews are overwhelmingly negative, citing long hold times, lost medications, billing errors, and a lack of empathy from staff. Patients feel trapped because their insurance forces them to use this service, and the lack of communication is a recurring theme.

Our Review Process
20
Most Relevant
12
Newest
7
Highest rating
20
Lowest rating

We analyze 59 public reviews for CVS headquarter CAREMARK Specialty CC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 30/100
Admin Efficiency 20/100
Pro Tip

If you have a choice, look for an alternative specialty pharmacy; if not, keep detailed records of every call.

Specialty meds
Insurance-mandated
Pros & Cons

✓ What Works Well

  • Some individual staff members are helpful
  • Convenient for those who have no other choice

✗ Areas to Improve

  • Extremely long hold times
  • Lost or delayed medications
  • Poor billing communication
Frequently Asked Questions
  • Why is my medication delayed?
  • How can I speak to a supervisor?
  • Why is the billing so confusing?
User Feedback

A nightmare to deal with

Lack of empathy for patients

Forced to use them by insurance