CVS Specialty Pharmacy
180 Passaic Ave, Fairfield, New Jersey, 07004
CVS Specialty Pharmacy in Fairfield faces significant criticism for poor customer service, long wait times, and communication failures. Many patients report extreme stress due to delayed medication, insurance issues, and difficulty reaching competent staff. While a few customers have had positive experiences, the overwhelming sentiment is one of frustration and dissatisfaction with the service provided.
We analyze 69 public reviews for CVS Specialty Pharmacy using our data models and filter out spam to highlight only authentic feedback.
If you have a critical medication, start the refill process as early as possible and document every interaction.
✓ What Works Well
- Occasional helpful staff
- App-based tracking
- Fast delivery when it works
✗ Areas to Improve
- Extremely poor customer service
- Long wait times
- Frequent medication delays
- Where is my medication?
- Why was my order delayed?
- How can I speak to a supervisor?
The service is a major source of stress.
Communication is often non-existent.
Many patients feel forced to use them by insurance.
- Category Health & Medical
- City Fairfield
- State New Jersey
- Postcode 07004
- Country United States
