Retail & Malls · Pharmacy & Convenience

CVS

9578 Harding Ave, Surfside, Florida, 33154

Google Maps Updated: 20 May 2026
Authenticity Score: 62/100
About

This location is frequently criticized for poor customer service, with many reviews highlighting rude and unprofessional staff, particularly in the pharmacy. Long wait times and communication issues are common complaints. While some customers have had positive experiences with specific employees, the overall sentiment is one of frustration. The store's parking situation is also a point of contention, with some finding it difficult or expensive.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 65/100
Crowd Management 40/100
Pro Tip

Park behind the store for free parking, but be careful not to walk across the street to the mall, as you will be towed.

Busy
Inconsistent
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some friendly staff
  • Open 24/7

✗ Areas to Improve

  • Rude and unprofessional staff
  • Long pharmacy wait times
  • Parking issues
Frequently Asked Questions
  • Why is the pharmacy so slow?
  • Why can't I get a real person on the phone?
  • Is parking free?
User Feedback

Pharmacy is a nightmare.

Staff is hit or miss.

Convenient, but expect a wait.