CVS
5010 Florida Ave S, Lakeland, Florida, 33813
This 24-hour CVS is a lifeline for many, but the service quality is wildly inconsistent. While some staff members are praised for being incredibly helpful and kind, the pharmacy department faces heavy criticism for long wait times, rude behavior, and communication breakdowns. It is a place where you might get excellent care or a very frustrating experience depending on the shift.
We analyze 72 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
If you have a choice, try to visit during the overnight shift; some customers report better service then.
✓ What Works Well
- 24-hour pharmacy access
- Some staff are very professional
- Convenient location
✗ Areas to Improve
- Inconsistent customer service
- Long wait times
- Difficulty reaching staff by phone
- Is the pharmacy actually open 24 hours?
- Why is it so hard to get a prescription filled?
- Are the staff always this rude?
Great when you get the right person
Pharmacy needs better management
Convenience is the only reason I stay
- Category Health & Medical
- Neighborhood Lake Miriam
- City Lakeland
- State Florida
- Postcode 33813
- Country United States
