CVS
Health & Medical · Pharmacy

CVS

4828 Nelson Rd, Lake Charles, Louisiana, 70605

Google Maps Updated: 20 May 2026
Authenticity Score: 68/100
About

This pharmacy is highly controversial, with many customers reporting extremely poor service, long wait times, and rude staff. While a few reviewers have had positive experiences with specific employees, the general sentiment is one of frustration and disappointment. Issues with prescription filling, insurance processing, and phone communication are frequently mentioned, leading many to seek alternatives.

Our Review Process
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Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 45/100
Admin Efficiency 25/100
Pro Tip

If you have complex prescription needs, consider a smaller, independent pharmacy to avoid the frustrations here.

Service: Often slow
Staff: Frequently criticized
Pros & Cons

✓ What Works Well

  • Some individual staff members are helpful
  • Clean retail store

✗ Areas to Improve

  • Extremely rude and unprofessional staff
  • Long wait times
  • Poor communication and phone system
Frequently Asked Questions
  • Why is the pharmacy so slow?
  • Can I speak to a human?
  • Why are my prescriptions delayed?
User Feedback

Worst pharmacy in town.

Staff acts like you are an inconvenience.

Go elsewhere if you can.