Health & Medical · Pharmacy

CVS

1686 E Florence Blvd, Casa Grande, Arizona, 85122

Google Maps Updated: 20 May 2026
Authenticity Score: 85/100
About

This pharmacy is a mixed bag for locals. While some staff members are praised for being legends who make errands enjoyable, many customers report long wait times and rude service. Communication issues, especially regarding prescription status and phone responsiveness, are frequent complaints. It seems like a place where your experience depends entirely on who is working that day.

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We analyze 73 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 45/100
Pro Tip

Use the app for status updates instead of calling, as phone lines are often neglected.

Drive-thru available
Retail section included
Pros & Cons

✓ What Works Well

  • Helpful individual staff members
  • Convenient location
  • Good coupon usage

✗ Areas to Improve

  • Long wait times
  • Poor phone communication
  • Rude pharmacy staff
Frequently Asked Questions
  • Why don't they answer the phone?
  • Is the pharmacy open on Sundays?
  • How do I transfer my prescription?
User Feedback

Staff can be hit or miss

Pharmacy needs better organization

Some employees are truly kind