Health & Medical · Pharmacy

CVS

2902 Peach Orchard Rd, Augusta, Georgia, 30906

Google Maps Updated: 20 May 2026
Authenticity Score: 92/100
About

Customers are deeply frustrated with this pharmacy. Long wait times, rude staff, and poor communication are the main complaints. Many feel ignored or treated with indifference. While a few employees receive praise for kindness, the overall consensus is negative. People feel their time is wasted and their needs are not met.

Our Review Process
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Most Relevant
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Newest
15
Highest rating
20
Lowest rating

We analyze 67 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 35/100
Admin Efficiency 20/100
Pro Tip

Avoid calling; visiting in person is the only way to get a status update, though expect a wait.

High staff turnover
Poor inventory management
Pros & Cons

✓ What Works Well

  • Occasional helpful staff
  • Convenient location

✗ Areas to Improve

  • Extremely long wait times
  • Rude and dismissive staff
  • Poor phone communication
Frequently Asked Questions
  • Why is the pharmacy always so slow?
  • Can I get someone to answer the phone?
  • Why are prescriptions never ready when promised?
User Feedback

Staff needs better training

Improve communication with patients

Increase sense of urgency