CVS
2037 Verdugo Blvd, Montrose, California, 91020
This CVS location is a source of major frustration for many customers. The pharmacy is frequently described as understaffed, with long wait times and a phone system that is nearly impossible to navigate. While there are a few standout employees who are kind and helpful, the overall experience is often marred by poor communication, rude staff, and a feeling that the store is poorly managed. It's a place many locals are trying to avoid.
We analyze 77 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
If you need a prescription filled, try going during off-peak hours to avoid the long lines.
✓ What Works Well
- Some very helpful individual staff
- Clean and well-organized store
- Good product variety
✗ Areas to Improve
- Extremely long wait times
- Impossible to reach by phone
- Rude and dismissive pharmacy staff
- Why is the phone system so bad?
- Why are the wait times so long?
- Is this pharmacy actually open?
The pharmacy needs better management.
Some staff are great, but the system is broken.
Avoid the pharmacy if you value your time.
- Category Health & Medical
- Neighborhood Montrose
- City Montrose
- State California
- Postcode 91020
- Country United States
