CVS
Health & Medical · Pharmacy

CVS

1746 Heckle Blvd, Rock Hill, South Carolina, 29732

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This CVS pharmacy is struggling with communication and staffing issues. Many customers report long wait times, difficulty reaching anyone by phone, and inconsistent service. While some staff members are praised for being kind and helpful, the overall sentiment is one of frustration, with many regulars switching to other pharmacies.

Our Review Process
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Highest rating
20
Lowest rating

We analyze 73 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 30/100
Pro Tip

If you can't get through on the phone, going in person is often the only way to get a straight answer.

Understaffed
Unresponsive
Pros & Cons

✓ What Works Well

  • Some friendly staff members
  • Convenient location

✗ Areas to Improve

  • Impossible to reach by phone
  • Long wait times
  • Inconsistent service
Frequently Asked Questions
  • Why can't I reach the pharmacy?
  • Are my prescriptions ready?
  • Is the drive-thru open?
User Feedback

Pharmacy is always slow

Staff is often overwhelmed

Communication needs major improvement