Health & Medical · Pharmacy
CVS
1305 Matthews Township Pkwy, Matthews, North Carolina, 28105
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Updated: 20 May 2026
Authenticity Score: 73/100
About
This CVS is frequently criticized for poor pharmacy service, including long wait times, rude staff, and difficulty reaching anyone by phone. While some customers have had positive experiences with specific staff members, the overall consensus is one of frustration and inefficiency. It is a convenient location, but the service is often lacking.
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We analyze 74 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
40/100
Admin Efficiency
30/100
Pro Tip
If you need a prescription filled quickly, consider another pharmacy.
Wait Times: Very long
Service: Often rude
Pros & Cons
✓ What Works Well
- Convenient location
- Some helpful staff
✗ Areas to Improve
- Long wait times
- Rude service
- Poor communication
Frequently Asked Questions
- Why is the pharmacy so slow?
- Can I speak to a human?
- Why is my prescription not ready?
User Feedback
Pharmacy is a nightmare
Staff needs training
Avoid if possible
Quick Info
- Category Health & Medical
- Neighborhood Matthews
- City Matthews
- State North Carolina
- Postcode 28105
- Country United States
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