CVS
Health & Medical · Pharmacy

CVS

6110 The Plaza, Charlotte, North Carolina, 28215

Google Maps Updated: 20 May 2026
Authenticity Score: 50/100
About

This CVS location is frequently cited for poor customer service and unprofessional behavior in the pharmacy. Many customers report long wait times, difficulty reaching staff, and errors in prescription processing. While a few employees are praised for their helpfulness, the overall experience is described as stressful and inefficient by a large portion of the customer base.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 40/100
Admin Efficiency 30/100
Pro Tip

Try to use the online order-ahead feature, as some users report it works well.

Pharmacy
Retail store
Pros & Cons

✓ What Works Well

  • Some helpful staff
  • Clean store

✗ Areas to Improve

  • Rude pharmacy staff
  • Long wait times
  • Poor phone service
Frequently Asked Questions
  • Why is the pharmacy so slow?
  • Can I talk to a pharmacist?
  • Is my prescription ready?
User Feedback

Avoid this pharmacy

Service is hit or miss

Very unprofessional