CVS
Retail & Malls · Pharmacy

CVS

102 Rock Barn Rd NE, Conover, North Carolina, 28613

Google Maps Updated: 20 May 2026
Authenticity Score: 72/100
About

This CVS location in Conover is struggling with a very poor reputation. Customers frequently report rude staff, long wait times, and significant issues with prescription fulfillment. The automated phone system is a major point of frustration, as many users feel they are being ignored. While a few long-time customers have had positive experiences with specific staff members, the overall sentiment is overwhelmingly negative, with many people switching to other pharmacies.

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Highest rating
20
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We analyze 73 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 65/100
Crowd Management 30/100
Pro Tip

If you need to reach the pharmacy, don't rely on the phone; go in person or use the app to save your sanity.

Drive-thru Pharmacy
Photo Services
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some staff members are helpful
  • Good product selection

✗ Areas to Improve

  • Extremely rude pharmacy staff
  • Automated phone system is useless
  • Frequent prescription errors and delays
Frequently Asked Questions
  • Why can't I talk to a human?
  • Are they always this understaffed?
  • How do I transfer my prescriptions?
User Feedback

Avoid this place if you value your health.

Staff acts like you're a burden.

Wait times are ridiculous.