Health & Medical · Pharmacy
CVS
1504 2nd St NW, Hickory, North Carolina, 28601
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Updated: 20 May 2026
Authenticity Score: 72/100
About
This pharmacy is highly polarized. Some customers praise the staff for being helpful and compassionate, while many others report long wait times, poor customer service, and a frustrating automated phone system. It is a 24-hour option, which is its main draw.
Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
20
Lowest rating
We analyze 71 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
50/100
Admin Efficiency
30/100
Pro Tip
Use the app to track your prescriptions; it's more reliable than the phone system.
Hours: 24/7
Service: Inconsistent
Pros & Cons
✓ What Works Well
- 24-hour service
- Some helpful staff
- Minute Clinic available
✗ Areas to Improve
- Long wait times
- Poor phone system
- Rude staff
Frequently Asked Questions
- Is it 24 hours?
- Why is the phone system so bad?
- Are the staff helpful?
User Feedback
Only open 24 hours.
Pharmacy service is slow.
Staff can be very rude.
Quick Info
- Category Health & Medical
- City Hickory
- State North Carolina
- Postcode 28601
- Country United States
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