Health & Medical · Retail Pharmacy
CVS
11314 US Hwy 15 501 N, Chapel Hill, North Carolina, 27517
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Updated: 20 May 2026
Authenticity Score: 55/100
About
This CVS location in Chapel Hill has a very poor reputation, with numerous complaints about rude staff, long wait times, and disorganized pharmacy operations. While a few customers have had positive experiences, the majority of reviews are negative, with many advising others to avoid this location if possible.
Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating
We analyze 74 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
45/100
Admin Efficiency
35/100
Pro Tip
If you have the option, consider transferring your prescriptions to a different location.
Retail pharmacy
Drive-thru available
Pros & Cons
✓ What Works Well
- Convenient location
- Good product variety
- Helpful individual staff
✗ Areas to Improve
- Rude staff
- Long wait times
- Disorganized pharmacy
Frequently Asked Questions
- Is the pharmacy open?
- Why is the line so long?
- Can I get a vaccine?
User Feedback
Avoid this place
Poor customer service
Very slow
Quick Info
- Category Health & Medical
- Neighborhood Chapel Hill
- City Chapel Hill
- State North Carolina
- Postcode 27517
- Country United States
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