Health & Medical · Pharmacy

CVS

110 Majestic Grove Blvd, Knoxville, Tennessee, 37920

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This pharmacy is a source of significant frustration for many customers, with frequent complaints about rude staff, long wait times, and poor communication. While some individuals have had positive experiences with specific employees, the overall consensus is negative, with many customers expressing a desire to switch pharmacies if possible.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating

We analyze 76 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 45/100
Pro Tip

The pharmacy phone system is often cited as difficult to navigate.

Inconsistent
Frustrating
Pros & Cons

✓ What Works Well

  • Helpful individual staff
  • Convenient location

✗ Areas to Improve

  • Rude staff
  • Long wait times
  • Poor communication
Frequently Asked Questions
  • Is the pharmacy good?
  • Are the staff friendly?
  • Is it easy to get prescriptions?
User Feedback

Very frustrating

Poor service

Switching pharmacies