CVS
1455 E Noble Ave, Visalia, California, 93292
Customers are deeply frustrated with the pharmacy's communication, specifically the inability to reach a human by phone. While some staff members receive praise for being helpful, the overall sentiment is marred by long wait times and perceived incompetence. Many feel the pharmacy is understaffed and disorganized. Some shoppers enjoy the retail side, but the pharmacy experience is a major pain point.
We analyze 73 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Call ahead or visit in person, as the phone system is effectively broken.
✓ What Works Well
- Friendly individual staff members
- Good retail selection
- Clean store environment
✗ Areas to Improve
- Terrible phone communication
- Long pharmacy wait times
- Understaffed pharmacy team
- Why can't I reach a human on the phone?
- Why are my prescriptions never ready?
- Is there a way to speak to someone at the front?
Pharmacy phone system is a total nightmare.
Staff is often overwhelmed and slow.
Some employees are absolute gems, but they need more help.
- Category Health & Medical
- Neighborhood Visalia
- City Visalia
- State California
- Postcode 93292
- Country United States
