Health & Medical · Pharmacy
CVS
1109 Benn's Church Road, Smithfield, Virginia, 23430
Google Maps
Updated: 20 May 2026
Authenticity Score: 90/100
About
This pharmacy is a major point of contention for the local community. While some customers praise the staff for being helpful and efficient, many others report long wait times, rude service, and frequent issues with medication availability. The pharmacy's lunch break policy is a significant source of frustration for many.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
60/100
Admin Efficiency
30/100
Pro Tip
Avoid visiting during the pharmacy's lunch break, as lines can be very long and service is unavailable.
Wait Times
Staff Attitude
Pros & Cons
✓ What Works Well
- Helpful and knowledgeable staff
- Clean store
- Good coupon deals
✗ Areas to Improve
- Extremely long wait times
- Rude and unprofessional service
- Inconsistent medication availability
Frequently Asked Questions
- Why is the pharmacy so slow?
- Are they open during lunch?
- Why can't I get my medication?
User Feedback
Pharmacy needs better staffing
Customer service is hit or miss
Great for quick retail needs
Quick Info
- Category Health & Medical
- Neighborhood Smithfield
- City Smithfield
- State Virginia
- Postcode 23430
- Country United States
More Health & Medical
