Health & Medical · Pharmacy
CVS
31 W Main St, Radford, Virginia, 24141
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Updated: 20 May 2026
Authenticity Score: 60/100
About
This CVS pharmacy is widely criticized for being understaffed, slow, and having poor customer service. Many customers report long wait times, difficulty reaching anyone by phone, and frequent issues with prescription fulfillment. While some staff members are described as friendly, the overall experience is often described as frustrating and unreliable.
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16
Highest rating
20
Lowest rating
We analyze 69 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
40/100
Admin Efficiency
15/100
Pro Tip
If you have other options in Radford, consider using them for your prescriptions.
Wait Times: Long
Staff Attitude: Often Poor
Pros & Cons
✓ What Works Well
- Some friendly staff members
- Convenient location
- Good selection of OTC items
✗ Areas to Improve
- Understaffed and slow
- Poor customer service
- Difficulty reaching by phone
Frequently Asked Questions
- Why is the service so slow?
- Can I speak to a pharmacist?
- Why are my prescriptions never ready?
User Feedback
Pharmacy is a nightmare
Staff needs better training
Avoid if possible
Quick Info
- Category Health & Medical
- City Radford
- State Virginia
- Postcode 24141
- Country United States
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