CVS
1221 Frederica St, Owensboro, Kentucky, 42301
This pharmacy is currently facing a wave of frustration from the local community. While a few customers praise individual staff members for being helpful, the overwhelming sentiment is one of deep dissatisfaction regarding long wait times, poor communication, and rude service. Many regulars feel the pharmacy has gone downhill, citing issues with prescription transfers and staff empathy. It is a spot where you might get lucky with a good tech, but the general consensus is to look elsewhere if you can.
We analyze 75 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
If you have a complex prescription, try calling the front store to get transferred to the pharmacy.
✓ What Works Well
- Some friendly individual staff
- Convenient location
- Good for quick retail items
✗ Areas to Improve
- Extremely long wait times
- Rude and dismissive pharmacy staff
- Poor communication on prescriptions
- Why is the phone never answered?
- Are my prescriptions ready?
- Can I transfer my meds?
The pharmacy staff needs a serious attitude adjustment.
It's a struggle to get basic help here.
Some employees are great, but the pharmacy side is a mess.
- Category Health & Medical
- Neighborhood Downtown
- City Owensboro
- State Kentucky
- Postcode 42301
- Country United States
