CVS
Health & Medical · Pharmacy

CVS

6710 Hwy 311, Sellersburg, Indiana, 47172

Google Maps Updated: 20 May 2026
Authenticity Score: 90/100
About

The pharmacy is currently facing significant backlash regarding customer service and communication. Many patients report long wait times, difficulty reaching staff by phone, and rude interactions. While some individual staff members are praised for being helpful, the overall consensus is one of frustration and poor management. Many long-time customers are switching to other pharmacies.

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Highest rating
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We analyze 76 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 40/100
Admin Efficiency 25/100
Pro Tip

If you have urgent prescriptions, try calling early in the morning or visiting in person, as phone lines are often ignored.

Communication
Wait Times
Pros & Cons

✓ What Works Well

  • Some helpful staff
  • Convenient location
  • Minute Clinic services

✗ Areas to Improve

  • Rude pharmacy staff
  • Poor communication
  • Long wait times
Frequently Asked Questions
  • Why can't I reach anyone on the phone?
  • Why are my prescriptions never ready?
  • Is the pharmacy understaffed?
User Feedback

Pharmacy service is a nightmare

Staff needs better training

Switching pharmacies after this