CVS
Health & Medical · Pharmacy

CVS

9005 East 350 Highway, Raytown, Missouri, 64133

Google Maps Updated: 20 May 2026
Authenticity Score: 78/100
About

This CVS location faces significant criticism regarding its pharmacy operations. Customers frequently report long hold times, rude staff, and errors with prescription fulfillment. While some employees are highlighted for their kindness, the collective voice points to a lack of professional management and poor communication. Many patrons are actively looking for other pharmacies due to these recurring issues.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 15/100
Pro Tip

Avoid the drive-thru; going inside often yields faster results if the staff is available.

Slow Service
Staff Turnover
Pros & Cons

✓ What Works Well

  • Some friendly staff members
  • Convenient location
  • Clean store

✗ Areas to Improve

  • Rude pharmacy technicians
  • Long wait times
  • Poor phone support
Frequently Asked Questions
  • Why is the drive-thru always closed?
  • How can I reach a human?
  • Why are my prescriptions delayed?
User Feedback

Staff seems angry

Pharmacy is slow

Management needs to step up