CVS
19305 Ruby Dr, Leesburg, Virginia, 20176
This CVS pharmacy is a major source of frustration for many locals. Common complaints include long wait times, difficulty reaching staff by phone, and rude customer service. While a few employees, like Zach, receive high praise for their patience and helpfulness, the overall consensus is that the pharmacy is understaffed and poorly managed. Many customers have switched to competitors.
We analyze 75 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
If you need to reach them, try going in person rather than calling.
✓ What Works Well
- Helpful individual staff
- Convenient location
- MinuteClinic services
✗ Areas to Improve
- Long wait times
- Rude customer service
- Poor phone communication
- Why can't I reach anyone by phone?
- Is my prescription ready?
- Do you have vaccines in stock?
Pharmacy is a nightmare.
Some staff are great, but the system is broken.
Switching to another pharmacy was the best decision.
- Category Health & Medical
- Neighborhood Lansdowne
- City Leesburg
- State Virginia
- Postcode 20176
- Country United States
