Health & Medical · Pharmacy
CVS
3901 SW 21st St, Topeka, Kansas, 66604
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Updated: 20 May 2026
Authenticity Score: 72/100
About
This CVS pharmacy is a major pain point for many local residents. Reviews are dominated by complaints about long wait times, poor communication, and difficulty getting prescriptions filled. While some individual staff members receive praise, the overall consensus is that the pharmacy is severely understaffed and disorganized.
Our Review Process
20
Most Relevant
13
Newest
18
Highest rating
20
Lowest rating
We analyze 71 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
40/100
Admin Efficiency
20/100
Pro Tip
If you have a critical prescription, try to call several days in advance, though be prepared for long hold times.
Wait Times: Very Long
Communication: Poor
Pros & Cons
✓ What Works Well
- Convenient location
- Some helpful staff members
- App features
✗ Areas to Improve
- Long wait times
- Poor communication
- Difficulty filling prescriptions
Frequently Asked Questions
- Why don't they answer the phone?
- Are my meds ready?
- Why is the pharmacy so slow?
User Feedback
Worst pharmacy ever.
Staff is rude and dismissive.
I'm switching pharmacies.
Quick Info
- Category Health & Medical
- Neighborhood West Topeka
- City Topeka
- State Kansas
- Postcode 66604
- Country United States
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