Health & Medical · Pharmacy

CVS

15600 Old Columbia Pike, Burtonsville, Maryland, 20866

Google Maps Updated: 20 May 2026
Authenticity Score: 70/100
About

This pharmacy is a source of major frustration for many. Customers report rude and hostile staff, long wait times, and frequent errors. While a few staff members are praised for their kindness, the overall experience is consistently negative. It's a place that many locals are actively avoiding, with many switching to other pharmacies in the area.

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We analyze 73 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 45/100
Admin Efficiency 25/100
Pro Tip

If you have a choice, go to a different pharmacy.

Wait Times: Very Long
Staff Friendliness: Low
Pros & Cons

✓ What Works Well

  • Some staff are helpful
  • Convenient location
  • Clean store (occasionally)

✗ Areas to Improve

  • Rude and unprofessional staff
  • Long wait times
  • Frequent errors
Frequently Asked Questions
  • Why is the staff so rude?
  • Why is the service so slow?
  • Why are my prescriptions never ready?
User Feedback

Pharmacy service is consistently poor

Staff needs better training

Management is failing