CVS
900 Edmondson Ave, Baltimore, Maryland, 21228
This CVS pharmacy is a deeply polarizing location. Many customers praise the pharmacy staff for being kind, knowledgeable, and helpful, especially with vaccines and complex medication needs. However, there are frequent, severe complaints about understaffing, long wait times, rude service, and poor communication. It's a place where you can get excellent care from some staff, but you might also face significant retail and pharmacy frustrations.
We analyze 76 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
If you have a complex prescription, try to visit during off-peak hours to get more dedicated attention from the pharmacists.
✓ What Works Well
- Knowledgeable pharmacy staff
- Helpful with vaccines
- Convenient location
✗ Areas to Improve
- Understaffed and slow
- Rude customer service
- Poor communication
- Is the pharmacy open?
- Why are the wait times so long?
- Do you have this medication in stock?
Great pharmacy staff.
Service can be slow and frustrating.
Convenient but often crowded.
- Category Health & Medical
- Neighborhood Baltimore
- City Baltimore
- State Maryland
- Postcode 21228
- Country United States
