CVS
300 Ballenger Center Dr, Frederick, Maryland, 21703
This location receives highly polarized reviews. Many customers are deeply frustrated by long pharmacy wait times, perceived understaffing, and rude service. Conversely, a smaller group of loyal customers praises specific staff members for their kindness and efficiency. The pharmacy's operational issues, such as prescription delays and communication gaps, are a recurring theme. While the store itself is often described as clean, the overall customer experience is heavily impacted by the pharmacy's performance.
We analyze 76 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
If you have a complex prescription, consider using their mail-order service to avoid the long in-store lines.
✓ What Works Well
- Clean store
- Some helpful staff
- Convenient location
✗ Areas to Improve
- Long pharmacy wait times
- Rude customer service
- Understaffing
- Why is the pharmacy so slow?
- Are you open 24 hours?
- Why can't I get a real person on the phone?
Pharmacy is a nightmare.
Some staff are great, others are terrible.
Convenient, but expect a wait.
- Category Retail & Malls
- Neighborhood Ballenger Creek
- City Frederick
- State Maryland
- Postcode 21703
- Country United States
