CVS
601 S Jefferson St, Kearney, Missouri, 64060
Customers are deeply frustrated with the pharmacy's slow service, frequent stock issues, and poor communication. While the Minute Clinic staff receives praise for being professional and compassionate, the pharmacy side is often described as a 'black hole' of automated systems and rude staff. Many locals feel the pharmacy is consistently understaffed and disorganized. Some have even switched to other providers due to the recurring delays. It is a spotty experience where the clinic shines but the pharmacy struggles.
We analyze 70 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
The Minute Clinic is generally well-regarded, but avoid the pharmacy if you are in a rush.
✓ What Works Well
- Minute Clinic staff is professional and compassionate
- Convenient location for basic needs
- Some individual staff members are helpful
✗ Areas to Improve
- Extremely slow pharmacy service
- Frequent medication stock issues
- Frustrating automated phone system
- Why is the pharmacy always so slow?
- Can I speak to a real person instead of the robot?
- Why are my prescriptions never in stock?
Pharmacy wait times are unacceptable
Minute Clinic is a bright spot
Automated phone system is a nightmare
- Category Health & Medical
- City Kearney
- State Missouri
- Postcode 64060
- Country United States
