CVS
101 City Ave, Bala Cynwyd, Pennsylvania, 19004
This CVS location is struggling significantly with high volume and staffing shortages. Customers report long wait times, rude service, and frequent errors in prescription handling. While some staff members are praised for their kindness, the overall experience is described as chaotic and unprofessional. Many customers are actively looking for alternative pharmacies due to the lack of reliability and poor communication.
We analyze 73 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
If you have a complex prescription, consider using a smaller, independent pharmacy for better personalized service.
✓ What Works Well
- Convenient location
- Some staff are friendly
- Clean store
✗ Areas to Improve
- Long wait times
- Rude and unprofessional staff
- Frequent prescription errors
- Why is the pharmacy so slow?
- Can I get my prescription transferred?
- Why is the staff so rude?
The pharmacy is overwhelmed and disorganized.
Customer service needs a major overhaul.
Avoid this location if possible.
- Category Health & Medical
- City Bala Cynwyd
- State Pennsylvania
- Postcode 19004
- Country United States
