CVS
835 Old York Rd, Jenkintown, Pennsylvania, 19046
This CVS is a classic example of a pharmacy struggling with staffing and corporate systems. While some staff members are praised for their kindness and efficiency, many customers report long wait times, rude service, and a frustrating automated phone system. It is a convenient location, but be prepared for potential delays with prescriptions.
We analyze 75 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Use the app for refills, but don't rely on the phone system; go in person if you have an urgent issue.
✓ What Works Well
- Convenient 24/7 pharmacy access
- Helpful and kind individual staff members
- Clean and well-organized store
✗ Areas to Improve
- Frustrating automated phone system
- Long wait times for prescriptions
- Inconsistent customer service
- How can I speak to a real person?
- Why is my prescription not ready?
- Is the MinuteClinic actually open?
Great for quick vaccine appointments
Pharmacy communication needs a major overhaul
Parking lot can be difficult to navigate
- Category Health & Medical
- City Jenkintown
- State Pennsylvania
- Postcode 19046
- Country United States
