Health & Medical · Pharmacy
CVS
5326 W 11000 N, Highland, Utah, 84003
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Updated: 20 May 2026
Authenticity Score: 60/100
About
This CVS location is frequently criticized for its pharmacy service, with many customers reporting long wait times, poor communication, and unprofessional staff. While some retail employees receive praise, the pharmacy's reputation is quite low. Customers often feel frustrated by the lack of empathy and efficiency in handling prescriptions.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating
We analyze 76 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
40/100
Admin Efficiency
30/100
Pro Tip
Call ahead and confirm your prescription is ready before making the trip.
Pharmacy: Often slow
Retail: Clean and organized
Pros & Cons
✓ What Works Well
- Clean retail store
- Some helpful staff
- Convenient location
✗ Areas to Improve
- Poor pharmacy service
- Long wait times
- Unprofessional communication
Frequently Asked Questions
- Why is the pharmacy so slow?
- Do they answer the phone?
- Is the drive-thru open?
User Feedback
Pharmacy needs major improvement.
Retail staff are generally better.
Wait times are a major issue.
Quick Info
- Category Health & Medical
- Neighborhood Highland
- City Highland
- State Utah
- Postcode 84003
- Country United States
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