CVS
Health & Medical · Pharmacy

CVS

900 Coshocton Ave, Mt Vernon, Ohio, 43050

Google Maps Updated: 20 May 2026
Authenticity Score: 90/100
About

This pharmacy faces severe criticism regarding understaffing, long wait times, and poor communication. Many customers report issues with prescriptions not being ready despite notifications, and some describe the staff as unprofessional or rude. While a few employees receive praise for their individual efforts, the overall consensus is one of frustration with the pharmacy's efficiency and service quality.

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We analyze 74 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 30/100
Pro Tip

Expect delays; verify your prescription status by phone before making the trip, though phone support is also reported as difficult.

Wait Times: Long
Staffing: Insufficient
Pros & Cons

✓ What Works Well

  • Helpful individual staff members
  • Convenient location
  • Minute Clinic availability

✗ Areas to Improve

  • Severe understaffing
  • Long wait times
  • Poor communication/unfilled prescriptions
Frequently Asked Questions
  • Why are the wait times so long?
  • Are prescriptions actually ready?
  • Is the drive-thru open?
User Feedback

Worst pharmacy experience

Staff is overwhelmed

Needs better management