Health & Medical · Pharmacy

CVS

2284 Back Orrville Rd, Wooster, Ohio, 44691

Google Maps Updated: 20 May 2026
Authenticity Score: 72/100
About

This pharmacy is widely criticized for long wait times, poor communication, and inconsistent service. Many customers report issues with prescriptions not being ready, rude staff, and difficulty reaching someone by phone. While a few employees are highlighted for their helpfulness, the overall experience is described as frustrating and unreliable by a large number of patrons.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 25/100
Pro Tip

Expect significant delays; try to visit during off-peak hours, though service remains inconsistent.

Wait Times: Very Long
Staffing: Insufficient
Pros & Cons

✓ What Works Well

  • Helpful individual staff members
  • Convenient location
  • Clean store

✗ Areas to Improve

  • Long wait times
  • Poor communication
  • Inconsistent prescription fulfillment
Frequently Asked Questions
  • Why are the wait times so long?
  • Are prescriptions actually ready?
  • Is the staff helpful?
User Feedback

Worst pharmacy experience

Staff is overwhelmed

Needs better management