CVS
Health & Medical · Chain Pharmacy

CVS

16701 S Harlem Ave, Tinley Park, Illinois, 60477

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

This CVS location has a mixed reputation. While some customers praise the helpful and professional pharmacy staff, others report significant issues with communication, rude behavior, and long wait times. The store's cleanliness and organization are also points of contention. It is a spot on choice for some, but others find the service unreliable and frustrating.

Our Review Process
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Highest rating
20
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We analyze 80 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 40/100
Pro Tip

If you have a specific issue, try to speak with a pharmacist directly, as they are often more helpful than the front-end staff.

Mixed reviews on staff professionalism
Frequent complaints about phone responsiveness
Pros & Cons

✓ What Works Well

  • Helpful and professional pharmacy staff
  • Good rewards program
  • Convenient location

✗ Areas to Improve

  • Poor communication
  • Rude staff members
  • Long wait times
Frequently Asked Questions
  • Why is the pharmacy closed?
  • Can I speak to a pharmacist?
  • Why is my prescription delayed?
User Feedback

Service quality varies greatly

Pharmacy can be very slow

Some staff are excellent