Health & Medical · Pharmacy
CVS
809 Plainfield Rd, Joliet, Illinois, 60435
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Updated: 20 May 2026
Authenticity Score: 65/100
About
This CVS is a mixed bag. Some customers love the friendly staff and clean store, while others report terrible pharmacy experiences, including long waits and rude service. It's a convenient location, but the pharmacy side seems to be a major pain point for many.
Our Review Process
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11
Newest
20
Highest rating
20
Lowest rating
We analyze 71 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
50/100
Admin Efficiency
40/100
Pro Tip
If you need a prescription filled, be prepared for a wait; the pharmacy is often understaffed.
Drive-thru pharmacy
Convenient location
Pros & Cons
✓ What Works Well
- Convenient location
- Friendly store staff
- Clean store
✗ Areas to Improve
- Long pharmacy waits
- Rude pharmacy staff
- Poor communication
Frequently Asked Questions
- Why is the pharmacy so slow?
- Can I transfer my prescription?
- Is the pharmacy open?
User Feedback
Store is great, pharmacy is a nightmare.
Staff is hit or miss.
Avoid the pharmacy if possible.
Quick Info
- Category Health & Medical
- City Joliet
- State Illinois
- Postcode 60435
- Country United States
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