CVS
Health & Medical · Pharmacy

CVS

2303 Merle Hay Rd, Des Moines, Iowa, 50310

Google Maps Updated: 20 May 2026
Authenticity Score: 85/100
About

This CVS is frequently criticized for poor pharmacy service, including long waits and rude staff. While some customers have had positive experiences with specific employees, the general consensus is one of frustration regarding communication and efficiency.

Our Review Process
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Highest rating
20
Lowest rating

We analyze 75 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 45/100
Pro Tip

Use the app to track prescriptions, but be prepared for potential delays.

Pharmacy Wait: High
Coupon Value: Good
Pros & Cons

✓ What Works Well

  • Helpful individual staff
  • Good coupon deals
  • Clean store

✗ Areas to Improve

  • Slow pharmacy service
  • Rude staff
  • Poor communication
Frequently Asked Questions
  • Is the pharmacy open?
  • Why is my prescription not ready?
  • Can I use my insurance?
User Feedback

Pharmacy needs more staff

Communication is a major issue

Great coupons but service is lacking