CVS
2045 Plum Grove Rd, Rolling Meadows, Illinois, 60008
This pharmacy is frequently criticized for poor communication, long wait times, and rude staff. Many customers report issues with prescription stock and automated phone systems that make it difficult to reach a human. While some staff members are praised for their professionalism, the overall experience is often described as frustrating and inefficient. Many customers have expressed a desire to switch to other pharmacies.
We analyze 75 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Use the app for refills, as calling the pharmacy often leads to long hold times or automated systems.
✓ What Works Well
- Some staff members are very helpful
- Clean store environment
- Convenient location
✗ Areas to Improve
- Poor communication and phone system
- Rude and dismissive staff
- Frequent prescription delays
- Why is it so hard to reach a person?
- Why are my prescriptions never ready?
- Is the staff properly trained?
Improve phone system and accessibility
Better staff training needed
Address stock management issues
- Category Health & Medical
- City Rolling Meadows
- State Illinois
- Postcode 60008
- Country United States
