CVS
Health & Medical · Pharmacy & Retail

CVS

605 N W Ave, Jackson, Michigan, 49202

Google Maps Updated: 20 May 2026
Authenticity Score: 70/100
About

This location receives mixed feedback. While some customers praise the pharmacy staff for their diligence and care, many others report significant frustration with the phone system, long wait times, and perceived incompetence. The retail side is often described as understaffed.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 45/100
Pro Tip

Call ahead or use the app to check prescription status, as the phone system can be difficult to navigate.

Pharmacy Services
Photo Printing
Pros & Cons

✓ What Works Well

  • Helpful pharmacists
  • Good photo printing
  • Convenient location

✗ Areas to Improve

  • Poor phone system
  • Long wait times
  • Understaffed
Frequently Asked Questions
  • How do I reach the pharmacy?
  • Are the prescriptions ready?
  • Is the store clean?
User Feedback

Pharmacy staff is great when you can reach them

Phone system is a nightmare

Retail side needs more help