Health & Medical · Pharmacy
CVS
110 S Alpine Rd, Rockford, Illinois, 61108
Google Maps
Updated: 20 May 2026
Authenticity Score: 76/100
About
This pharmacy is frequently criticized for its poor customer service, long wait times, and difficulty in reaching staff. Many customers report issues with prescription fulfillment and communication. While some individual staff members are praised, the overall experience is consistently described as frustrating and unreliable.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating
We analyze 70 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
50/100
Admin Efficiency
30/100
Pro Tip
The pharmacy is often busy, so try to call well in advance.
24-hour pharmacy
Drive-thru available
Pros & Cons
✓ What Works Well
- Convenient location
- Some friendly staff
- 24-hour pharmacy
✗ Areas to Improve
- Poor customer service
- Long wait times
- Difficulty reaching staff
Frequently Asked Questions
- Why is my prescription not ready?
- Can I speak to a pharmacist?
- Why is the line so long?
User Feedback
Pharmacy needs better management
Always understaffed
Frustrating experience
Quick Info
- Category Health & Medical
- Neighborhood Rockford
- City Rockford
- State Illinois
- Postcode 61108
- Country United States
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