CVS
1229 IL-134, Round Lake, Illinois, 60073
This CVS location in Round Lake has a very mixed reputation. While some customers appreciate the friendly front-end staff and quick service, the pharmacy department is a frequent source of complaints. Issues with prescription errors, poor communication, and rude staff are common. Many customers feel the pharmacy is understaffed and poorly managed, leading to long wait times and frustration.
We analyze 70 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
If you have issues with the pharmacy, try contacting corporate directly, as local management can be unresponsive.
✓ What Works Well
- Friendly front-end staff
- Convenient location
- Good sales and coupons
✗ Areas to Improve
- Incompetent pharmacy staff
- Poor phone communication
- Frequent prescription errors
- Why is it so hard to reach the pharmacy?
- Are they always this slow?
- Is there a better pharmacy in Round Lake?
Pharmacy service is a nightmare.
Front-end staff is great.
Avoid the pharmacy if you can.
- Category Retail & Malls
- City Round Lake
- State Illinois
- Postcode 60073
- Country United States
