CVS
Health & Medical · Pharmacy

CVS

240 E Hampton Rd, Whitefish Bay, Wisconsin, 53217

Google Maps Updated: 20 May 2026
Authenticity Score: 72/100
About

This CVS location is highly polarizing. While some customers praise the MinuteClinic and specific staff members for their helpfulness, many others report extremely rude and unprofessional behavior from the pharmacy staff. Common complaints include long wait times, poor communication, and a lack of empathy. The store itself is generally seen as clean and well-stocked, but the service quality in the pharmacy is a major pain point for many.

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We analyze 74 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 35/100
Pro Tip

Look for Leta at the front registers if you need help; she is frequently cited as the most helpful employee.

MinuteClinic availability
Inconsistent pharmacy service
Pros & Cons

✓ What Works Well

  • Clean and well-stocked store
  • Some friendly and efficient employees
  • Convenient location

✗ Areas to Improve

  • Rude and unprofessional pharmacy staff
  • Long wait times and poor communication
  • Inconsistent service quality
Frequently Asked Questions
  • Why is the pharmacy staff so rude?
  • Are the wait times always this long?
  • Is the MinuteClinic reliable?
User Feedback

The pharmacy staff needs a lesson in basic human decency.

Leta is a gem and makes the shopping experience better.

I'm transferring my prescriptions elsewhere due to the service.