Health & Medical · Pharmacy

CVS

9400 Gravelly Lake Dr SW, Lakewood, Washington, 98499

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This CVS location is frequently criticized for poor pharmacy service, long wait times, and rude staff. While some customers have had positive experiences with specific employees, the overall consensus is one of frustration. Many feel the pharmacy is understaffed and disorganized, leading to significant delays in medication fulfillment.

Our Review Process
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Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 40/100
Admin Efficiency 30/100
Pro Tip

Check your prescription status online before heading in to avoid unnecessary trips.

24-hour store
MinuteClinic
Pros & Cons

✓ What Works Well

  • Convenient location
  • Clean store
  • Some helpful staff

✗ Areas to Improve

  • Poor pharmacy service
  • Long wait times
  • Rude staff
Frequently Asked Questions
  • Is the pharmacy open?
  • Why is the drive-thru closed?
  • Can you check my insurance?
User Feedback

Worst pharmacy experience

Staff is very rude

Pharmacy is always disorganized