Health & Medical · Pain Management

Cy-Pain & Spine

9717 Jones Rd, Ste 100, Houston, Texas, 77065

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

This clinic has a very polarized reputation. Patients often praise the doctors for their expertise and care, but the office staff is frequently criticized for being unprofessional, disorganized, and difficult to reach. Many patients feel frustrated by long wait times and poor communication, despite the high quality of medical care provided by the doctors.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 20/100
Pro Tip

If you have trouble reaching them, try visiting the office in person for urgent matters.

Pain management
Spinal injections
Pros & Cons

✓ What Works Well

  • Knowledgeable and caring doctors
  • Effective pain management treatments
  • Professional medical staff

✗ Areas to Improve

  • Unprofessional and disorganized office staff
  • Difficult to reach by phone
  • Long wait times
Frequently Asked Questions
  • Why is it so hard to get a call back?
  • Are they accepting new patients?
  • What is the policy for prescription refills?
User Feedback

The doctors are great, but the office staff is a headache.

I feel like I'm just a number.

Scheduling is a constant struggle.

Location Details
Street: 9717 Jones Rd, Ste 100
Neighborhood: Houston
City: Houston
State: Texas
Postcode: 77065
Country: United States
Location
9717 Jones Rd Ste 100, Houston, TX 77065
Quick Info
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