Cypress Creek Dental - Tia C. Kennedy DMD
3502 Cloverdale Rd, Florence, Alabama, 35633
Patients frequently highlight the warm, modern atmosphere and the friendly nature of the staff. Many appreciate the clear communication regarding treatment plans and the effort made to reduce dental anxiety. However, some users have raised concerns about billing policies and occasional dismissive behavior from administrative staff. Despite these issues, the majority of patients feel well-cared for and recommend the practice.
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✓ What Works Well
- Warm and relaxing office environment
- Excellent at managing dental anxiety
- Thorough and honest treatment explanations
✗ Areas to Improve
- Strict or confusing insurance/billing policies
- Occasional reports of dismissive administrative staff
- Lack of privacy in open-concept treatment rooms
- Do they accept my insurance plan?
- Is this office good for children?
The office is beautifully styled and very clean.
They don't push for unnecessary treatments.
Some staff members can come across as cold regarding finances.
- Category Health & Medical
- City Florence
- State Alabama
- Postcode 35633
- Country United States
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