D & D Body Shop
1522 S Fort Hood St, Killeen, Texas, 76542
D & D Body Shop has a very mixed reputation. Many customers praise the owner, James, for his honesty, fair pricing, and quality work. However, there are frequent complaints about the front-desk staff's attitude, poor communication, and long delays. It seems like a shop where the quality of work is high, but the customer service experience can be frustrating.
We analyze 74 public reviews for D & D Body Shop using our data models and filter out spam to highlight only authentic feedback.
Be prepared for a potential wait and try to communicate directly with the owner if you have concerns.
✓ What Works Well
- High-quality bodywork
- Fair and honest pricing
- Owner is personable
✗ Areas to Improve
- Rude front-desk staff
- Poor communication
- Long repair delays
- Why is my repair taking so long?
- Can I get an estimate over the phone?
- Why is there a fee for estimates?
Great work, bad service
Honest and fair
Communication needs improvement
- Category Automobile
- City Killeen
- State Texas
- Postcode 76542
- Country United States
