D Freihaut Agency & Associates LLC American Family Insurance
15117 Manchester Rd, Ballwin, Missouri, 63011
This agency is well-loved for its friendly and professional staff, particularly Kim Hensler, who is frequently mentioned for her outstanding service. While there are some complaints about corporate policies and communication, most clients feel well-cared for and appreciate the personalized attention they receive.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for Kim Hensler if you need quick, efficient help with your policies.
✓ What Works Well
- Outstanding customer service
- Very responsive and helpful
- Personalized attention
✗ Areas to Improve
- Corporate policy frustrations
- Occasional communication issues
- None significant
- How can I save on my annual home-owners policy?
- What should I do if I need to file a claim?
Kim Hensler is a standout agent.
They make you feel like family.
Very efficient with paperwork.
- Category Professional Services
- City Ballwin
- State Missouri
- Postcode 63011
- Country United States
readers daily.