D Freihaut Agency & Associates LLC American Family Insurance
Professional Services · American Family Insurance Agent

D Freihaut Agency & Associates LLC American Family Insurance

15117 Manchester Rd, Ballwin, Missouri, 63011

Google Maps Updated: 14 May 2026
Authenticity Score: 85/100
About

This agency is well-loved for its friendly and professional staff, particularly Kim Hensler, who is frequently mentioned for her outstanding service. While there are some complaints about corporate policies and communication, most clients feel well-cared for and appreciate the personalized attention they receive.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
20
Lowest

We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 88/100
Communication 87/100
Pro Tip

Ask for Kim Hensler if you need quick, efficient help with your policies.

Annual policy reviews
Fast claim assistance
Pros & Cons

✓ What Works Well

  • Outstanding customer service
  • Very responsive and helpful
  • Personalized attention

✗ Areas to Improve

  • Corporate policy frustrations
  • Occasional communication issues
  • None significant
Frequently Asked Questions
  • How can I save on my annual home-owners policy?
  • What should I do if I need to file a claim?
User Feedback

Kim Hensler is a standout agent.

They make you feel like family.

Very efficient with paperwork.

Location Details
Street: 15117 Manchester Rd
Neighborhood: Ballwin
City: Ballwin
State: Missouri
Postcode: 63011
Country: United States
Location
15117 Manchester Rd, Ballwin, MO 63011
Quick Info
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