Automobile · General Auto Repair

D & M Service Center

1029 Pat Booker Rd, Universal City, Texas, 78148

Google Maps Updated: 19 May 2026
Authenticity Score: 90/100
About

D & M is a long-standing family business that has built a strong reputation for reliability and fair pricing. Customers appreciate the clear communication and the fact that they don't push for unnecessary repairs. While there are a few isolated complaints, the general consensus is that they are a trustworthy shop that gets the job done right. It's a go-to for many local families.

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We analyze 69 public reviews for D & M Service Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 90/100
Transparency 88/100
Pro Tip

They use text updates for status; make sure your contact info is correct when you drop off your car.

Family Owned
Text Updates
Pros & Cons

✓ What Works Well

  • Reliable and honest service
  • Fair and transparent pricing
  • Excellent customer communication

✗ Areas to Improve

  • Can be busy with long wait times
  • Occasional issues with diagnostic fees
  • Some reports of poor service experiences
Frequently Asked Questions
  • Do you offer a warranty on repairs?
  • How long have you been in business?
  • Can you diagnose my check engine light?
User Feedback

They explain everything in simple terms.

Honest about what my car actually needed.

Great family-owned shop.