Food & Beverage · Fast Food Ice Cream

Dairy Queen Grill & Chill

3143 US-280, Alexander City, Alabama, 35010

Google Maps Updated: 16 May 2026
Authenticity Score: 86/100
About

This Dairy Queen is a classic spot for ice cream, but it has a reputation for very slow service and inconsistent food quality. Many customers are frustrated by long wait times, even when the place isn't busy. While some still enjoy the treats, it seems to be a location that struggles with basic operations and customer service.

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We analyze 72 public reviews for Dairy Queen Grill & Chill using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 55/100
Pro Tip

If you're in a hurry, this might not be the best spot to stop.

Blizzards
Drive-thru
Pros & Cons

✓ What Works Well

  • Good ice cream treats
  • Convenient location
  • Some friendly staff

✗ Areas to Improve

  • Very slow service
  • Inconsistent food quality
  • Poor customer service
Frequently Asked Questions
  • Why is the service so slow?
  • Is the ice cream machine working?
  • Do they have a drive-thru?
User Feedback

Treats are good, but service is painful.

Wait times are way too long.

Needs better management.

Location Details
Street: 3143 US-280
City: Alexander City
State: Alabama
Postcode: 35010
Country: United States
Location
3143 US-280, Alexander City, AL 35010
Quick Info
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