Food & Beverage · Ice Cream & Fast Food
Dairy Queen Grill & Chill
1221 Trotwood Ave, Columbia, Tennessee, 38401
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Updated: 17 May 2026
Authenticity Score: 72/100
About
This Dairy Queen is a hit-or-miss spot. While some customers have had great experiences with friendly staff and fresh food, others report significant issues with order accuracy, cold food, and rude service. It is a location that many locals are starting to avoid due to these recurring issues.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating
We analyze 70 public reviews for Dairy Queen Grill & Chill using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
50/100
Value for Money
50/100
Pro Tip
Check your order before leaving the drive-thru.
Ice Cream
Fast Food
Pros & Cons
✓ What Works Well
- Convenient location
- Some menu items are good
- Fast when it works
✗ Areas to Improve
- Rude staff
- Cold food
- Poor order accuracy
Frequently Asked Questions
- Why is the service so slow?
- Is the food ever fresh?
- Are they ever fully staffed?
User Feedback
Avoid this location
Management needs to step up
Consistently disappointing
Quick Info
- Category Food & Beverage
- City Columbia
- State Tennessee
- Postcode 38401
- Country United States
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