Food & Beverage · Fast Food & Ice Cream

Dairy Queen Grill & Chill

4811 Norton Healthcare Blvd, Louisville, Kentucky, 40241

Google Maps Updated: 17 May 2026
Authenticity Score: 62/100
About

This Dairy Queen location is frequently criticized for long wait times, cleanliness issues, and inconsistent service. While some customers have had positive experiences with friendly staff, the overall consensus points to management and staffing challenges that impact the quality of the experience.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Dairy Queen Grill & Chill using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 75/100
Value for Money 65/100
Pro Tip

Check the cleanliness of the dining area before sitting down.

Ice cream
Drive-thru
Pros & Cons

✓ What Works Well

  • Good ice cream
  • Friendly staff (sometimes)
  • Convenient location

✗ Areas to Improve

  • Long wait times
  • Cleanliness issues
  • Inconsistent service
Frequently Asked Questions
  • Is the drive-thru fast?
  • Are the tables clean?
  • Do they have breakfast?
User Feedback

Great blizzards

Service can be slow

Needs better management

Location Details
Street: 4811 Norton Healthcare Blvd
City: Louisville
State: Kentucky
Postcode: 40241
Country: United States
Location
4811 Norton Healthcare Blvd, Louisville, KY 40241
Quick Info
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